Privacy Policy
Last updated: September 14, 2026
Who we are
NOTOXCHEF operates notoxchef.com. This policy explains how we collect, use and disclose personal information when you use our store, buy products or contact us. Our store is hosted by Shopify.
Information we collect
- Contact and order information, such as your name, email, telephone number when provided, billing and shipping addresses, items ordered and order history.
- Payment and transaction information handled through Shopify and payment providers. We receive the information needed to manage payment, refunds and orders.
- Messages, returns requests, warranty information and any photos or reviews you submit.
- Technical and usage information, such as your IP address, browser, device information, pages visited and interactions with our store, collected through cookies and similar technologies.
- Marketing preferences and consent choices, where applicable.
How we use information
We use information to process payments and orders, deliver products, provide support, manage returns and warranties, protect against fraud and misuse, maintain our website, understand store performance and meet legal and accounting requirements. Where permitted and consistent with your choices, we use contact information to send marketing. You can unsubscribe from marketing emails using the link in the message.
Who receives information
We share relevant information with Shopify, payment providers, fulfillment and delivery providers, customer-support services and other service providers that help operate our business. Information may also be disclosed where needed to comply with law, protect rights or security, or as part of a business transaction. Where advertising or analytics services are used, data may be shared with those providers according to the applicable settings and consent requirements.
Shopify’s role
Shopify processes information to operate and improve its services. Some processing may be carried out by Shopify for its own purposes as described in its Consumer Privacy Policy. You can review Shopify’s privacy information and request relevant rights through its privacy portal.
Cookies and your choices
Essential cookies support features such as checkout and shopping carts. Other cookies and similar technologies may support analytics and advertising, subject to applicable consent rules and your settings. Use the store’s cookie or privacy controls when displayed, or your browser settings, to manage choices. Blocking cookies can affect site functionality. Where applicable, use the data-sharing opt-out controls or contact us to exercise an opt-out right.
Retention and security
We keep information for as long as needed for the purposes described here, including order records, support, warranties, legal obligations and resolving disputes. We use appropriate safeguards for personal information, although no online service or transmission is completely secure.
International processing
Shopify and other providers may process information in countries outside your own. Where required, appropriate transfer protections apply. Contact us for questions about how your information is handled.
Your privacy rights
Depending on where you live, you may have rights to access, correct, delete or receive a copy of your information, restrict or object to processing, withdraw consent, or opt out of certain advertising or data-sharing activities. You may also have a right to appeal a decision or complain to your local privacy regulator. Email support@notoxchef.com to make a request. We may need information to verify your identity and will respond as required by applicable law. We will not discriminate against you for exercising privacy rights.
Children
Our store is intended for adults making household purchases. If you believe a child has provided personal information without appropriate permission, contact us so we can investigate and take appropriate action.
Changes and contact
We may update this policy as our services or requirements change. The date above identifies the latest version. For questions or privacy requests, contact us below.
NOTOXCHEF
8 The Green
Dover, Delaware 19901
United States
Email: support@notoxchef.com