Shipping Policy
Last updated: September 14, 2026
Order processing
Orders normally process in 1–2 business days. Business days exclude weekends and public holidays. Processing time is separate from transit time.
US shipping
- Free standard US shipping on orders of $99 or more after discounts.
- Standard US shipping is $3.99 for orders below $99.
- Estimated delivery is 5–7 business days after dispatch.
These are estimates, not guaranteed arrival dates. Carrier disruption, address issues and other delays can affect delivery. Checkout shows the available delivery options for your destination.
Other destinations
For destinations outside the US, available shipping services and charges are shown at checkout. Availability and delivery times vary by destination. Any import charges not collected at checkout may be payable to your local authority or carrier.
Tracking and multiple parcels
We send shipping information to the email address used for your order when tracking becomes available. Items in an order may arrive in separate parcels; contact us if you need help checking a delivery.
Address changes and delivery problems
Check your delivery address before ordering. If you need to change it, email us as soon as possible. We will help where the order has not progressed too far to change. If a parcel is late, missing or damaged, contact us with your order number so we can investigate and arrange an appropriate resolution.
Returns
Our 60-day returns policy includes free return postage. Please contact us for return instructions before sending anything back. Our business correspondence address is not an automatic return destination.
Contact
NOTOXCHEF
8 The Green
Dover, Delaware 19901
United States
Email: support@notoxchef.com